Dear Doctor, We sincerely apologize for the inconvenience you have experienced during the Premium upgrade process. To better understand the issue and provide a more accurate solution, we kindly ask you to send a screenshot of the problem to our support email at admin@assemblecircle.com. Thank you for your cooperation. We look forward to assisting you promptly.

Estimado/a usuario/a, Lamentamos sinceramente los inconvenientes que ha experimentado durante el proceso de pago. WEBCEPH ofrece múltiples opciones de pago, incluyendo PayPal y PayLetter (tarjeta de crédito directa), para cubrir las necesidades de usuarios en diferentes países. Sin embargo, en algunos casos, los requisitos técnicos o de seguridad de los sistemas de pago locales pueden generar dificultades. Parece que usted intentó realizar el pago mediante la opción “Other Option”, que utiliza la plataforma PayLetter. El sistema de verificación 3D Secure es una medida obligatoria de seguridad impuesta por el proveedor de pagos (PG) en el primer intento de pago con tarjeta, y desafortunadamente no está bajo nuestro control directo. Agradecemos mucho que haya intentado encontrar una alternativa a pesar de estos obstáculos. También le informamos que hemos procedido a cancelar la suscripción automática con PayPal como ha solicitado. Si en algún momento decide volver a disfrutar de la membresía Premium, puede iniciar una nueva suscripción con su cuenta de PayPal habitual. Agradecemos su comprensión y paciencia, y seguiremos trabajando para ofrecerle un servicio más fluido y satisfactorio. Atentamente, El equipo de WEBCEPH

Estimado equipo de WebCeph, Quisiera disculparme por la confusión generada durante el proceso de pago. El error fue completamente mío, ya que no seguí correctamente las instrucciones para desactivar el bloqueador de ventanas emergentes necesario para completar la verificación 3DS de PayLetter. Una vez reciba el acuse de recibo de este mensaje, procederé a eliminar el comentario anterior para no generar más inconvenientes. Gracias por su comprensión. Atentamente Gilberto Salas

Estimado Dr. Gilberto, Muchas gracias por su mensaje tan cálido y considerado. Valoramos sinceramente su comprensión y paciencia durante todo este proceso. A pesar de las molestias y los pasos adicionales involucrados, estamos profundamente agradecidos de que haya decidido continuar con una nueva suscripción. Su apoyo significa mucho para todo nuestro equipo. Si hay algo más en lo que podamos ayudarle, no dude en contactarnos. Estamos aquí para asistirle y seguiremos trabajando arduamente para ofrecerle una experiencia fluida y confiable.

Dear doctor. Thank you for the question. Jefferson analysis is a premium service so that analysis results are displayed only for users with a Plus level or higher. Thank you.

Dear doctor. Could you please explain a bit more about information about Jefferson analysis? (Ex. Explanation on the measurement items of Jefferson analysis) Thank you so much. Doctor.

Dear doctor, Thank you for your question. We are sorry to say that your inquiry may require background knowledge that we currently lack. Regrettably, we find it challenging to fully grasp your question with the information provided. If you could please provide more specific details or clarify your question, we would be extremely grateful. We are here to assist you and will provide a more detailed explanation once we have a better understanding of your request. Thank you.

Dear doctor, Thank you for your inquiry. Using the Measurement Wizard, you can create custom measurements. However, a landmark point for the symphysis width may not be provided in the Measurement Wizard. In such a case, you can use the Extra Landmark feature (e.g., EP1, EP2, etc.) to define the measurement in the Measurement Wizard. Then, during the digitization process, you can manually probe the points on the inner surface of the symphysis to measure the desired item. If you would like more detailed instructions, please contact us at admin@assemblecircle.com, and we will provide you with more comprehensive guidance. Thank you.

Dear doctor. Thank you for the request. Mariano rocabado analysis is an analysis method we are not familiar with. Could you please send the mateiral on the method or sample analysis report form to the email below. We'll see if we can add it. Many thanks. Doctor. admin@assemblecircle.com

admin@assemblecircle.com

https://www.scribd.com/doc/146558326/73710079-cefalometria-Rocabado

https://radiologiaodontoue.wixsite.com/cefalometriaradio

Dear professor, please refer to the link above.

Dear doctor. Could you describe in more detail about the problem you encountered during the payment process (We would appreciate it if you could email it to admin@assemblecircle.com). Thank you so much.

Thank you for your support ^^

Dear Dr.Vigs. If you are currently using the WebCeph app, go to the pricing page from the menu located at the top left. If you click the 'Start Now' button in the WebCeph Plus section, a mobile browser will be opened and you will be directed to the subscription payment page. On that page, you can subscribe to WebCeph Plus through the payment process. Thank you for using WebCeph and giving your precious opinion. Doctor.

Hello sir is webchef is usefull for analysis, I means the reading is proper

Hello sir is webchef is usefull for analysis, I means the reading is proper

Dear doctor. If you are WEBCEPH PLUS level user (paid membership), you can cancel your paid subscription in the following way: Unsubscription of WebCeph Plus membership can be done directly by the user and we recommend doing it that way. If you go to the Payment Method menu on your Account page, there is a button to unsubscribe from PLUS (Unsubscription button).  You can cancel your subscription by clicking the 'Unsubscribe' button. Thank you very much.