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TP   Chat

Offline : 3d ago
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Appoinment Duration

TP  

Could you please create the possibility of costumize the duration of the appointment?
Or at least could we be also able to set it 15min duration?
Thank you

WebCeph Manager

Dear doctor. we appreciate your question. As you said, WEBCEPH currently allows appointment duration to be specified in 30-minute increments. Technically, it is difficult to specify the appointment duration in an arbitrary time increment. However, we will review whether it is possible to change it in 15-minute increments. Thank you so much. Doctor.


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Diferent accesses in same account

TP  

Hi!
I work as orthodontist in different offices. Is it possible to use 1 webceph account and give access to staff members of the different offices ? I mean in each office access only the patients of that office would be visible to that "assistant" authentication/login. I would have access to all patients with my login, but in each office only that office patients could be visible. Thank you!

WebCeph Manager

Dear doctor, Thank you for your inquiry. As a policy, WebCeph does not allow sharing accounts with users other than the doctor himself/herself to ensure the protection of patient information.

WebCeph Manager

However, if you are managing multiple clinics and wish to distinguish them conveniently, we recommend utilizing the "Color Sticker" feature. You can find the gray sticker button on the far left of the patient list in WebCeph.

WebCeph Manager

Clicking on this sticker allows you to change its color, and the change is saved for that patient instantly. By filtering patient data based on sticker colors, you can conveniently organize and differentiate patients. We believe that utilizing this feature may be somewhat helpful for your specific needs. Thank you very much. Doctor.


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Sharing a case with colleagues

TP  

Is it possible to create a space for case discussion between colleagues (of the same office, for example)?
Orthodontic pacients often have other dental need, such as implant placement, veneers, composites, etc... so sometimes discussion with other team members is good.
It would be great if our team members could receive a link and see the case, and a chat could be done directly with patient records. Is this possible right now if they are not webceph users (and never will because not orthodontists...).
This way some doubts were answered and case summary could be added to webnotes, for example.

WebCeph Manager

Dear doctor. Thank you for your very valuable comment. We are planning a study group function. In this study group, users can open a study group and invite fellow dentists to discuss cases with closed group members. However, because it is currently in the planning stage, it may take a considerable amount of time before actual development begins and users begin using the features. Currently, the discussion menu (Discussion tab) provides the function to discuss the cases with colleagues by uploading the images. We will do our best to develop a good study group that meets your expectations. Thank you very much.

TP

Thank you very much!


WebCeph™

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