We sincerely apologize for the inconvenience caused by the image upload issue. We have tested the upload function once again on our side and confirmed that it is currently working normally. Unfortunately, we were not able to reproduce the issue you are experiencing. To help us better understand the problem, could you kindly provide us with some additional details? For example, which browser did you use, and does the same error occur when trying from another device or under different network conditions? Your feedback will be greatly appreciated and will assist us in identifying the cause more accurately.

Dear Doctor, Thank you for your inquiry. After testing, we have confirmed that the image upload function is working normally. However, in some cases, difficulties may occur if the image is partially corrupted or damaged during the transfer to the PC. Could you please check whether this issue continues to occur when creating a new patient record or when uploading a different image? To help us identify the cause, we kindly ask you to send the original image file that failed to upload to the following email address: admin@assemblecircle.com. Once we have reviewed the file, we will provide you with the necessary improvements or solutions. Thank you very much.

Estimado/a Doctor/a, gracias por contactarnos. Hemos verificado mediante pruebas que la función de carga de imágenes está funcionando correctamente. Sin embargo, en algunos casos, puede haber dificultades si la imagen se ha dañado o alterado durante el proceso de transferencia al PC. ¿Podría verificar si este problema persiste al crear un nuevo registro de paciente o al cargar una imagen diferente? Para ayudarnos a identificar la causa, le agradeceríamos si pudiera enviarnos la imagen original que generó el error de carga a la siguiente dirección de correo electrónico: admin@assemblecircle.com. Una vez recibida, le informaremos sobre cualquier mejora o solución necesaria. Muchas gracias.

Dear Doctor, Thank you for letting us know about the problem. Currently, when we test it, it is confirmed that it is uploaded normally. In some cases, if the image is partially damaged during the process of transferring it to the PC after taking the photo, uploading may not be possible. Could you please confirm if this issue occurs consistently when creating new patient records or uploading other images? To check the cause of the problem, I would like to ask if it would be possible to send the original image with the upload error to this email[admin@assemblecircle.com]. As soon as the problem is confirmed, we will quickly provide you with improvements or countermeasures. thank you.