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goncalo.oliveira.sa     Chat

Offline : 3d ago
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Pixelized photos

goncalo.oliveira.sa  

Dear Sirs, I am having some trouble with viewing dual photos in the case separator. A lot photos are very pixelized and with very low quality.
Is it posible to fiz this issue?
Cheers

WebCeph Manager

Dear Doctor, Thank you for promptly informing us about the issue. Dear doctor, Thank you for bringing the issue to our attention. We appreciate your report, and we will promptly investigate and work to resolve the issue. Thank you. Sincerely, WEBCEPH

goncalo.oliveira.sa

Dear Sirs, any info about this issue?

WebCeph Manager

Dear Doctor, Thank you for your inquiry. We have addressed the issue and have released an update, confirming that the functionality is now operating correctly. We sincerely appreciate your patience while we resolved this matter. If you have any further questions, please feel free to contact us. Thank you.


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Payment metod changing

goncalo.oliveira.sa  

Dear Sirs, how do I change payment metod? I can't find no way to do it.
Cheers

WebCeph Manager

Dear doctor, Thanks for the question. I hope the link below would be helpful to you.

WebCeph Manager

How to change the payment method

WebCeph Manager

If you have difficulty with the above method, please contact admin@assemblecircle.com. We will provide detailed instructions. Thank you very much.

goncalo.oliveira.sa

Thanks for the info, I will try it. Cheers


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Logo no longer present in printable reports.

goncalo.oliveira.sa  

Dear Sirs, clinic logo is no longer present in printable reports. Can you solve this issue?
Best regards,

WebCeph Manager

Dear doctor, we confirmed the issue and fixed the problem. Thank you so much for reporting the problem.

goncalo.oliveira.sa

Thanks


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Logo bigger

goncalo.oliveira.sa  

Is it possible to make the logo bigger in the pdf?

Cheers,

WebCeph Manager

Dear doctor. Thanks for the question. The user's clinic logo is set to be output based on the height in the analysis report, and the height value is set to 40 pixels. Unfortunately, the function to adjust the size of the displayed logo is not provided yet. Depending on the user's logo type, there is no problem if the logo design is in the landscape type, but in the case of a portrait type logo image, there is a possibility that the image is output small. Thank you for using WebCeph.


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Photos are no longer present on the printable reports.

goncalo.oliveira.sa  

Hi,

Photos are no longer present on the printable reports.

Is this OK?

Cheers,

WebCeph Manager

Dear Doctor. Thanks for letting us know about the problem. Now that issue has been fixed. Please check it out. Thank you for using WebCeph.


WebCeph™

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