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stanishevsky.o     Chat

Offline : 6d ago
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I cant get plus version

stanishevsky.o  

After the paypal payment I've received an email that I must send my email in order to activate plus version. Where do I need to send it? There is no information about how to contact with support to decide this problem

WebCeph Manager

Dear doctor. We will check and process it immediately.

stanishevsky.o

Thx. Will this issue be after the next payment in future?

WebCeph Manager

Dear Dr. Stanishevsky. We apologize for any inconvenience you may have experienced. We processed upgrade process. To give a little explanation, WEBCEPH has been developed so that users can automatically upgrade their membership after payment. However, if the user's WEBCEPH email and PayPal's email do not match, there are cases where the automatic membership upgrade does not go smoothly. We are looking for a way to fundamentally fix the problem. We will try to solve the problem as soon as possible.

stanishevsky.o

Ok) Thx for solving this problem)

WebCeph Manager

This problem occurs only for the first payment, and since your PayPal subscription information has been linked to your WEBCEPH account, the issue will not occur from the next payment. We apologize again for any inconvenience you may have experienced. Thank you for choosing WEBCEPH as your orthodontic diagnostic solution.

minhee4364

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