FORUM
Is it possible to do occlusogram of Dental Ortho Cast photo instead of intra oral photo and put ruler besides the Dental Cast? I just find it that it would be a good alternative to do. thank you
WebCeph Manager
Dear Doctor, Thank you for your precious opinions. At present, WEBCEPH's AI model is trained exclusively for intraoral photos. Hence, It is unable to process the dental cast photos. We will discuss further about it internally. However, we ask for your generous understanding that the development of AI models for dental cast photos may not proceed. We appreciate your understanding. Best regards, WEBCEPH
How to download the softtissue profile analysis data, also the table of frontal facial photo analysis is not downloadable
WebCeph Manager
Dear Doctor, Thank you for reaching out to us. Currently, the Soft Tissue tab does not support downloading soft tissue lateral and frontal analysis values into a report. At present, only frontal facial analysis can be downloaded as an image. However, we appreciate your feedback and will consider further development in this area. Thank you for using WEBCEPH.
I could not customise cogs analysis since it uses HORIZONTAL PLANE that is 7 degrees to SN PLANE . CAN U ADD HORIZONTAL PLANE SOMWHERE SO THAT I CAN CUSTOMISE THE ANALYSIS.KINDLY REPLY
WebCeph Manager
Dear Dr.Ramya, Thank you for your inquiry. We apologize for the delayed response. Unfortunately, the feature to set a virtual plane with an arbitrary angle added to a specific plane is not currently available. As an alternative, when setting measurement values, you could define the angle measurement based on the FH plane as a reference and input a value that is 7 degrees smaller than the mean value of your reference data for comparison. We will internally discuss potential improvements to the measurement wizard in relation to this matter. Thank you.
Why can not we adjust the memo after 24 hours have passed
WebCeph Manager
Dear doctor, thank you for your inquiry. WEBCEPH is currently designed to allow modifications only within 24 hours to prevent medical record manipulation. If you have any questions or require additional assistance regarding this, please contact admin@assemblecircle.com. Thank you for your understanding and continued support.
Buenas tardes, he cambiado la contraseña de mi cuenta y ya no me aparece la lista de mis pacientes. Como puedi recuperarla?
WebCeph Manager
Gracias por su consulta. Hemos detectado que su cuenta de inicio de sesión tiene dos cuentas con el mismo ID pero dominios diferentes. Verifique qué dominio corresponde a la cuenta para la cual cambió la contraseña. Si necesita más ayuda, ya que se trata de una cuestión de privacidad, contáctenos por correo electrónico (admin@assemblecircle.com) y estaremos encantados de ayudarle.
kellynnohemizuniga
Cómo elimino mi cuenta de web ceph y como deshabilito mi tarjeta de crédito?
kellynnohemizuniga
Ingrese a cuenta y solo me sale editar mi perfil y editar nombre y logo de la clínica . Nada sobre editar el pago
WebCeph Manager
WebCeph Manager
Estimado Doctor, Gracias por su consulta. Si va al menú Método de pago en la página de su Cuenta, hay un botón para darse de baja de Plus/Premium (botón Cancelar suscripción). Puede cancelar su suscripción haciendo clic en el botón 'Cancelar suscripción'. Si cancelas la suscripción, el pago no se realizará automáticamente a partir de la fecha de pago del mes siguiente y la membresía Plus/Premium se mantendrá por el resto del período.
WebCeph Manager
Para eliminar una cuenta, después de iniciar sesión en la cuenta que desea eliminar, ingrese a la página "Cuenta". 1) Haga clic en el botón de cuenta "Editar". 2) Haga clic en la pestaña "Clínica" en el modo emergente. 3) Haga clic en el botón "Eliminar cuenta".
WebCeph Manager
Los datos del paciente se conservarán incluso después de que cancele su suscripción WEBCEPH Plus/Premium. Tenga en cuenta que si elimina su cuenta, todos los datos del paciente previamente guardados se eliminarán permanentemente de WEBCEPH.
WebCeph Manager
United States
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WebCeph Manager
Dear doctor, Thank you for your inquiry. We haven't found anything unusual about your account. To protect your privacy, if you have any further questions or require additional information regarding this, please contact us via email(admin@assemblecircle.com).