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Payment issue
shreyaramesh98
Hello
We would like to subscribe to Webceph premium for about 2-3 months. We have tried multiple times to pay through PayPal gateway with credit card but unsuccessfully. Can you please guide us regarding alternative methods. Thanks in advance
WebCeph Manager
United States
Others
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WebCeph Manager
Dear Doctor, Thank you for your inquiry. Currently, WebCeph subscriptions are only available on PC browsers and we are currently recommending PayPal. However, in some situations, PayPal recurring payments may not work smoothly. In this case, what we can suggest is that you try to pay directly with a credit card by selecting "Other options" at the bottom right of the payment window.
WebCeph Manager
United States
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WebCeph Manager
shreyaramesh98
India
Student
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shreyaramesh98
Those other options are also not working... Is there any direct payment option through PayPal-I have seen in other comments of this forum
WebCeph Manager
United States
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WebCeph Manager
Dear Doctor, Thank you for your inquiry. It appears that your account has successfully completed the payment, and it is now confirmed as a valid Premium Membership. Below is the guide on how to proceed with direct payment via PayPal, as requested.
WebCeph Manager
United States
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WebCeph Manager
If you choose to make a direct transfer to the company account using PayPal, please inform us, and we will generate and prepare an invoice equal to the quote provided by PayPal. We will then send the invoice to you via email. You can follow the instructions in the email to complete the payment. Additionally, if you already have a PayPal account, you can simply input the quoted amount and transfer it to our company’s email address. Our PayPal account is “admin@assemblecircle.com”. Once the payment for the quoted amount is sent to this PayPal account, we will update your membership status.
rajaganeshgautam
India
Orthodontist
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rajaganeshgautam
Hi, I am trying to take a subscription to WebCeph, but is not going through. I have tried all the methods tested. Can you please mail me the direct payment method or how do I go about it? Thanks
WebCeph Manager
United States
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WebCeph Manager
Dear Doctor, Thank you for your inquiry. It appears that you have successfully subscribed to the membership. Thank you very much for using WEBCEPH. We will continue to strive to provide better services. Thank you.
mesach456
Cambodia
Orthodontist
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mesach456
Hi, I am trying to upgrade my current usage into premium subscription. However, i try all of these methods and still not working.
WebCeph Manager
United States
Others
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WebCeph Manager
Dear Doctor, Thank you for your inquiry. We have verified that the Upgrade functions properly and successfully processes the upgrade. However, please note that there may be temporary issues with PayPal that could prevent the upgrade from going through. We kindly ask you to try again. If the issue persists, please send us a screenshot of the error you are encountering, and we will provide a more detailed solution.(admin@assemblecircle.com) Thank you for your understanding and cooperation.