Se borró mi lista de pacientes

rocio.sg313  

Buenas tardes, he cambiado la contraseña de mi cuenta y ya no me aparece la lista de mis pacientes. Como puedi recuperarla?

WebCeph Manager

Gracias por su consulta. Hemos detectado que su cuenta de inicio de sesión tiene dos cuentas con el mismo ID pero dominios diferentes. Verifique qué dominio corresponde a la cuenta para la cual cambió la contraseña. Si necesita más ayuda, ya que se trata de una cuestión de privacidad, contáctenos por correo electrónico (admin@assemblecircle.com) y estaremos encantados de ayudarle.


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Hey

muxsinmuxtorov01  

Hello

kellynnohemizuniga

Cómo elimino mi cuenta de web ceph y como deshabilito mi tarjeta de crédito?

kellynnohemizuniga

Ingrese a cuenta y solo me sale editar mi perfil y editar nombre y logo de la clínica . Nada sobre editar el pago

WebCeph Manager

WebCeph Manager

Estimado Doctor, Gracias por su consulta. Si va al menú Método de pago en la página de su Cuenta, hay un botón para darse de baja de Plus/Premium (botón Cancelar suscripción). Puede cancelar su suscripción haciendo clic en el botón 'Cancelar suscripción'. Si cancelas la suscripción, el pago no se realizará automáticamente a partir de la fecha de pago del mes siguiente y la membresía Plus/Premium se mantendrá por el resto del período.

WebCeph Manager

Para eliminar una cuenta, después de iniciar sesión en la cuenta que desea eliminar, ingrese a la página "Cuenta". 1) Haga clic en el botón de cuenta "Editar". 2) Haga clic en la pestaña "Clínica" en el modo emergente. 3) Haga clic en el botón "Eliminar cuenta".

WebCeph Manager

Los datos del paciente se conservarán incluso después de que cancele su suscripción WEBCEPH Plus/Premium. Tenga en cuenta que si elimina su cuenta, todos los datos del paciente previamente guardados se eliminarán permanentemente de WEBCEPH.


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New analysis called "Prova 2"

studio  

Dear webceph support,

I have already created a new analysis called "Prova 2" made of points created by me. I saved all the informations and settings, how is it possible that it not appear anything when i do the analysis?

Thank you

WebCeph Manager

Dear Doctor, I apologize for the delay in responding. We have addressed the issue and taken corrective action. If the issue persists or if you require further assistance, please do not hesitate to contact us at any time. Thank you for your patience and for using WEBCEPH.


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technical problem

c.paquin  

Hi
I am not able to put my rx ceph on my registration documentary. Do you have any idea what the problem can be.
thanks you

WebCeph Manager

Dear Doctor, We sincerely apologize for any inconvenience caused by uploading patient photos and x-ray files. We have identified this issue as an error in the French version and have taken immediate action to resolve it. If your current issue persists or you require further assistance, please feel free to contact us. Thank you for using WEBCEPH.


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technical problem

eliesabbah  

Hi
I am not also able to put my rx ceph on my registration documentary. Do you have any idea what the problem can be.
thanks you

WebCeph Manager

Dear Doctor, We sincerely apologize for any inconvenience caused by uploading patient photos and x-ray files. We have identified this issue as an error in the French version and have taken immediate action to resolve it. If your current issue persists or you require further assistance, please feel free to contact us. Thank you for using WEBCEPH.


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Change my email

dr.lopezgaleano  

How can I change the email for sign in?

WebCeph Manager

Dear doctor, Thank you for your inquiry. We would appreciate it if you could let us know the WEBCEPH email account you wish to change and the email account you wish to change to, to our email(admin@assemblecircle.com). thank you


Frontal sinus

orthobrajesh  

Can frontal sinus dimensionsbe measured?

WebCeph Manager

Dear doctor, Thank you for your inquiry. To measure distance, utilize the 'Distance' button located on the Viewer tab. It is essential to conduct Image Size Calibration to obtain measurements in millimeters. Additionally, you may utilize either the Extra landmarks function within the Digitization tab and the MEASUREMENT WIZARD feature. Thank you for using WEBCEPH. For more detailed information, please contact us by email(admin@assemblecircle.com). thank you


PREMIUM
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buen dia
nesecito imprimir todas las fotos de los registros y cuando quiero imprimir el informe solo me sale las fotografias del primer registro ... ayuda por favor

WebCeph Manager

Dear doctor. Thank you for your inquiries. Could you kindly let us know which tab's report you are having trouble? For reports in the Analysis tab, generating a report only for that record is normal operation. If you could send a screenshot image of the problematic situation to the administrator's email (admin@assemblecircle.com), we will promptly notify you of any improvements or measures. Thank you.


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About Bimler Analysis

highoc820  

I am using Bimler analysis as my main item. Could you please add it as one of the analysis items?

WebCeph Manager

Dear doctor. Thanks for the question. The Bimler analysis method was requested by the other user, and the user kindly sent related literature, so we studied the Bimler analysis method with team members. However, we still struggle to add the Bimler analysis to WebCeph due to some difficulties. (A unique template for the Bimler analysis method, a landmark measurement point not included in WebCeph and uniqueness of the image orientation, etc.) In order to add the Bimler analysis method, it was decided that it could not be simply done with WebCeph's measurement wizard, and that it should be developed exclusively in a hard coding method. As a result, Bimler is taking time as it requires a separate development resource for this. We ask for your generosity and understanding that the addition of the method takes time. Thank you.

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highoc820

Dear administrator Thank you for your reply. I understand the reason well. I hope you will solve the problem in the future and add the Bimler analysis. In that case, I am sure that hundreds of people in my study group will be new users of the webceph.